About Us

Serving Florida for Over 30 Years

Murray Insurance Agency was founded in 1981 by W. Edward Murray, Jr. Since our appointment as a Contracted General Agency for Blue Cross and Blue Shield of Florida in 1983, we have assisted more than 150,000 individuals with their health insurance needs. We are a family-owned business and we can respond quickly to the changing needs of our extended family, the residents of Florida.

Our number one goal is to find affordable solutions to all of your personal insurance needs. It is our commitment and desire to establish trust and a long-lasting relationship with our clients. This commitment has served us well throughout the years. We take pride in knowing that our clients keep returning to us for advice.

We now have eight office locations serving Florida.

We can help you find the right policy in a wide variety of insurance types.

Why Florida Blue?

Your Friends & Neighbors Belong

Blue Cross and Blue Shield of Florida and its family of subsidiaries serve more than 8.8 million people. In its Health Business alone, Blue Cross and Blue Shield of Florida serves approximately 4.2 million • members, a 32 percent share of the overall Florida health insurance market. Blue Cross and Blue Shield of Florida added more than 139,000 new members to its Health Business.

Customer Satisfaction

Rated number 1 by J.D. Power and Assoc. for overall customer satisfaction for 2007, 2008 and 2009. It received top marks for overall experience, coverage and benefits, Providers choice, statements, customer service and approval process.

BlueCross Customers Stay With BlueCross

In 2007, Blue Cross and Blue Shield of Florida experienced a consolidated retention rate of 92% among its customer base. Blue Cross and Blue Shield of Florida expanded its high-performing provider network, Network Blue, to all of the state’s 67 counties in 2005.

Access to valuable health information and resources

Including care decision support, our online provider directory, and other interactive web-based support tools.

My BlueService

Our 24/7 online member self-service, where you can request extra ID cards, review benefits, check claims status, print forms, and more.

Discounts

On vision care, hearing care, alternative care, fitness clubs, bicycle helmets, and more through our BlueComplements program.

Online access to participating physician offices

For e-office visits, consultations, appointment scheduling or cancellation, prescription refills and much more**. (Need to locate the note associated with this **)

Personal Health Report

A quarterly report showing your care history and, programs to reward you for staying healthy and participating in to sports.

Financial Stability

Blue Cross and Blue Shield of Florida experienced its 19th consecutive year of positive financial performance in 2007.

Accredidation

The National Committee on Quality Assurance (NCQA) has rated our Commercial HMO Plan of Health Options, Inc.•

Committment to Community Service

15 years as area’s only Healthy Kids provider
Participates with Council on Aging
Participates with united Way
Works with Flagler County School Board Education Foundation

External Financial Ratings

Standard & Poor’s (A+); A.M. Best (A); Moody’s (A2)

Why Florida Health Care Plans?

Valued Florida Provider

Florida Health Care Plans has been providing care for Volusia, Brevard, Flagler, and Seminole County residents for 40 years.

Customer Satisfaction

FHCP has been voted “Best HMO/Health Plan” for 24 years consecutively by News-Journal Readers.

Ease of Use

Rate among the highest in “Ease of Getting Care Quickly,” “Recommend to Your Friends and Family,” and “Would You Pick Your Plan Again” in Volusia and Flagler Counties.

Wide Variety of Options

Blue Cross Blue Shield has a variety of plans to accommodate the needs of virtually every family.

Flexible Options

Florida Health Care Plans offers a variety of plans to suit most needs. Available plans include:
Individual Health Insurance
Medicare Plans
Group Health Insurance

Optional Benefits Available

Benefits such as routine vision care, preventative dental care, pharmacy benefits, and ancillary benefits can be added to health care plans to provide just the right coverage for members.

Member Resources

Members can find a provider, request ID card replacements, change information, review benefits details, check claims status, and more.

FollowMyHealth Patient Portal

This member portal allows policy holders to communicate with providers and view or manage health information 24 hours a day/7 days a week.

Accredidation

Received a rating of “Excellent” from the National Committee for Quality Assurance (NCQA.)

Easy Access to Valuable Information

myFHCP has gone mobile, making it easier than ever to access information about plans, individual benefit data, and general information about health and wellness.

Value Added Services

FHCP offers unique benefits such as:
Member discounts on products and services
Health and wellness programs at local staff facilities
Digital tools to manage health using health risk assessments
“One-stop” care centers created by the offering of many health services under one roof

Recognitions

First Coast Healthiest Companies Gold Level Worksite Wellness Award for 2014
A+ Rating with Better Business Bureau
One of the highest Health Plan Star ratings in Volusia, Flagler, and Seminole Counties